Exclude your own traffic
Keep your team's visits out of your analytics with an IP list or a per-browser opt-out link
Your own team visits your site far more than any customer does. On a small site that traffic skews channel and page reports, fills session replays with colleagues, and adds people who were never going to buy to your A/B tests.
Use this page once the tracker is installed and you want your numbers to describe customers only. There are two ways to do it, and most teams use both.
| Exclude an IP address | Opt out one browser | |
|---|---|---|
| Best for | An office, or a home connection with a stable address | Phones on mobile data, laptops that move between networks |
| Covers | Every device on that network | Only the browser that opened the link |
| Set up by | The workspace owner, in the dashboard | Anyone on the team, by opening a link once |
| Stops working when | The network's address changes | That browser's cookies are cleared |
Both apply from now on. Visits recorded before you set them up stay in your data, because FullVision does not keep visitor IP addresses alongside your analytics and so cannot find them afterwards.
Exclude an IP address
Open the tracker settings
In the dashboard go to Setup → Data Sources → Website Tracker and scroll to Exclude internal traffic. Only the workspace owner can change the list; members can see it.
Add the address
From the network you want to exclude, click Add my current IP, then Add. You can also type an address or a range yourself.
Wait a minute
New entries take effect within a minute. After that, visits from that network are dropped before anything is stored.
What you can enter:
| Entry | Example | What it excludes |
|---|---|---|
| An IPv4 address | 203.0.113.7 | That one address |
| An IPv6 address | 2a01:e0a:1f:2c40::1 | Its whole /64. Your device's IPv6 address changes every few hours, but it stays inside the same /64, so this keeps working |
| A range (CIDR) | 203.0.113.0/24 | Exactly that range. The widest range accepted is /16 for IPv4 and /32 for IPv6, so a typo cannot exclude all of your traffic |
You can list up to 100 addresses or ranges.
Most connections have both an IPv4 and an IPv6 address, and your site may see either one. If your visits still show up after adding one, add the other too — or use the opt-out link below, which does not depend on your address.
Do not exclude a shared address such as a VPN, a coworking space or a mobile carrier. Every real visitor behind the same address is excluded along with you.
Addresses that only exist inside your own network — 192.168.x.x, 10.x.x.x,
172.16–31.x.x — are refused. Your website never sees those; it sees the public
address of your router, which is what Add my current IP fills in.
Opt out one browser
Copy the opt-out link from the same section of the dashboard. It is your site's
address with ?fv_optout=1 on the end:
https://www.example.com/?fv_optout=1Open it once in each browser you want to exclude — your phone, your laptop, a
colleague's machine. It works on any page of your site, not only the home page.
From then on the tracker in that browser sends nothing at all: no pageviews, no
events, no session replay, no A/B test exposure. The browser console confirms it
with a [FullVision] message.
To undo it, open any page with ?fv_optout=0.
The opt-out is stored as a cookie named fv_optout on your own domain. It lasts
400 days, the longest a browser allows, and it is per browser: clearing cookies,
using a private window, or switching browsers means opening the link again.
What is excluded, and what is not
Excluded visits send nothing to your reports: pageviews, tracker events, sign-up identification from the browser, session replay and A/B test exposures are all dropped.
Server-side events are not excluded by the IP list. They come from your backend, so the address FullVision sees is your server's, not your colleague's. If you need to keep test accounts out of those, skip the call in your own code for internal users.
Verifying your install while excluded
The dashboard's Verify install check waits for a fresh pageview — normally your own visit. If your address or your browser is excluded, that visit is dropped on purpose and the check never completes. Verify from another device or network, such as your phone on mobile data, or remove the exclusion first.